Know the whole story.
Keep notes, history, and next steps together, so a customer never has to repeat themselves.
Customer operating system · 2026
The work behind
the good work.
Sparkling Solutions is the calm, capable customer OS for service businesses that care about every handoff.
A better default
✦
One clear place for every customer, conversation, and commitment.
Designed for the people doing the work.The product
Less chasing.
More caring.
Great service is a series of small promises kept. We make those promises easy to see, share, and deliver.
Make follow-through automatic.
Turn the right moments into gentle reminders and reliable routines for the whole team.
See what deserves attention.
Simple signals reveal where work is flowing and where a thoughtful intervention will help.
Plans for the present
Choose your
next best step.
Start with the shape of work you have today. Move up when the work—and your ambition—asks for it.
$49/ month
For a small team building a reliable customer habit.
- Customer records
- Shared notes and tasks
- Weekly clarity digest
$129/ month
For growing teams ready to make care repeatable.
- Everything in Essential
- Automated follow-through
- Team performance signals
$249/ month
For multi-location operators who need a shared language.
- Everything in Studio
- Multi-location workspace
- Quarterly operating review
At a glance
Small details.
Meaningful difference.
| Capability | Essential | Studio | Collective |
|---|---|---|---|
| Customer timeline | ✓ | ✓ | ✓ |
| Follow-up routines | — | ✓ | ✓ |
| Team signals | — | ✓ | ✓ |
| Multi-location workspace | — | — | ✓ |
Customer notes
“We stopped asking where things were and started asking what would make the customer feel looked after.”— Maya, Studio customer
“It is quiet software. That is the point. The team gets to focus on the people in front of them.”— Jules, Collective customer
A kinder operating system